1. Introduction
Welcome to Thelliyankal Bakers. By accessing or using our website, placing an order, or engaging with our services, you agree to the following Terms & Conditions. Please read them carefully before making any purchase.
2. Eligibility
Customers must be at least 18 years old to make a purchase. By placing an order, you confirm that the information you provide is accurate and complete.
3. Product Information
We strive to display accurate product descriptions, images, and pricing. However, slight variations in color, design, shape, or decoration may occur due to manual preparation and batch differences.
4. Pricing & Payments
All prices listed on our website are inclusive/exclusive of taxes (as applicable). Payment must be completed at the time of placing the order. We reserve the right to modify prices at any time without prior notice.
5. Order Confirmation
An order is considered confirmed only after successful payment. Thelliyankal Bakers reserves the right to cancel or refuse any order due to incorrect information, unavailability of products, or payment issues.
6. Cancellation Policy
Cancellations can be made within 1 hour of placing the order. Orders already processed or dispatched cannot be canceled. Refunds, if applicable, will follow our refund policy.
7. Shipping & Delivery
Delivery timelines are estimates and may vary based on location, courier issues, or unforeseen delays. Thelliyankal Bakers is not responsible for delays caused by third-party courier partners.
8. Quality & Freshness
All products are freshly prepared. Once delivered, proper storage is the customer’s responsibility. We are not liable for spoilage due to improper handling or storage after delivery.
9. Returns & Refunds
Due to the perishable nature of bakery items, returns are not accepted. Refunds are applicable only for damaged, incorrect, or missing items reported within 24 hours with valid proof (photos/videos).
10. Allergen Information
Products may contain allergens such as nuts, dairy, eggs, wheat, and gluten. Customers are advised to check ingredients before consumption.
11. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Thelliyankal Bakers and may not be used without permission.
12. Limitation of Liability
Thelliyankal Bakers is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
13. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be resolved in the jurisdiction of Kerala courts.
14. Updates to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.
15. Contact Us
For queries regarding these terms, contact us at:
Email: thelliyankalbakers@gmail.com