Privacy Policy – Thelliyankal Bakers
At Thelliyankal Bakers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
-
Personal details: Name, email address, phone number, billing/shipping address
-
Order information: Products purchased, order history, transaction details
-
Technical data: IP address, browser type, device information, and website usage statistics
-
Communication data: Messages, inquiries, and feedback shared with us
2. How We Use Your Information
Your information is used to:
-
Process and deliver your orders
-
Communicate order updates, confirmations, and support
-
Improve our website, services, and customer experience
-
Notify you about offers, promotions, or bakery updates (only if you opt-in)
-
Maintain account records and improve site security
3. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
-
Trusted courier partners for delivery
-
Payment gateways for secure transactions
-
Service providers who help operate our website
All partners adhere to strict confidentiality and data protection practices.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience, remember your preferences, and analyze site performance. You can disable cookies through your browser settings, but some features may not function properly.
6. Your Rights
You have the right to:
-
Access the personal data we hold about you
-
Request corrections to inaccurate data
-
Request deletion of your data, subject to legal and business obligations
-
Opt out of marketing communications at any time
7. Retention of Information
We retain your personal data only as long as necessary for order processing, legal compliance, and service improvements.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
9. Policy Updates
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.
10. Contact Us
For any questions about our Privacy Policy or your data rights, please contact us:
Email: thelliyankalbakers@gmail.com